THE QUIET CLOSURES THAT COULD AFFECT THOUSANDS IN HOUSTON!


JUST BUY A NEW PHONE AND KEEP THE LINE MOVING – THERE’S WATER IN IT!

If you’re a Sprint phone service customer prepare to travel and wait for on site repair service. The Insite has learned the national cellular phone service company has quietly closed dozens of repair shops around the country. Just in the Woodlands and surrounding area I was able to find at least 3 Sprint stores that closed their on site repair shops. It’s where customers go to get their phones repaired in about 30 minutes. On Tuesday when I went to the Woodlands location I was told I had to travel to another location several miles away because they were no longer providing repair service. When I arrived at the second location I was informed by customers in line that their Conroe repair shop was also closed down. I checked the internet and learned several other Sprint local repair shops were closed in Houston. By the time I was able to see a repair person at the third party location I waited one hour and a half for the repair. In the past my wait has been about 30 minutes. I was eventually told by the rep my phone was damaged beyond repair because there was coffee inside. Well, I don’t drink coffee. The repair man insisted there was some type of brown liquid in my phone and I needed to file a claim with my phone insurance. But what the repairman didn’t realize is I heard him tell the first two customers before me they also had water damage in their phones. He suggested they buy new phones because they didn’t have insurance. So what am I suggesting here? This third party repair shop is just hoping to move customers in and out without actually doing repairs. They’re suggesting a damage many of us could never determine was legitimate like water in our phones. It’s a remind why third party repair groups may be a bad idea for Sprint. I may change phone services. Just a slice of life from The Insite!