When a resident of an apartment complex can walk straight through a hole in the gate to get inside, you know there are problems.At Crestmont Village, mold grows as thick as hair on ceilings in some units, and we couldn’t forget this: mushrooms growing in the apartment of Cynthia Lovett.”It’s getting worse; it’s not getting better at all,” Lovett said.Jerri Connerly has lived in the complex for five years.”How do they expect for me to pay a damn light bill plus rent on a fixed income? And I do just get 7-something a month, huh?”That’s the other problem dozens of residents in Crestmont Village face. They said they all moved in under the agreement: all utilities paid. Until one day, they were given an electric bill. It was from a company they’ve never heard of and with a disconnected number.”It’s just a piece of paper with your name, apartment number, and this is how much you should pay,” Connerly said.The City of Houston has sent multiple investigators to the apartment complex. City officials said the owner has been warned to make improvements. There’s just under a dozen violations and notices posted on Crestmont’s leasing office.But there’s no relief for residents like Demetria Jackson.”It’s really a lot of pressure under stress, but you have to deal with it; you have to live with,” Jackson said.She took us on a tour of her apartment. The ceiling, just like every other at Crestmont, was leaking. She keeps a stash of pots under her bathroom sink, ready for the overflow. She is even is willing to help fix the problems at the complex herself but the owner, who didn’t return our calls, hasn’t taken her up on that offer.Houston City Council Member Wanda Adams and her staff have been working with the residents to try and find a resolution.

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