The Factor has learned a Houston based Metro Lift driver has been fired after a report on FOX 26 news. It was Monday when we reported Victoria Gilkerson says her driver for Metro Lift showed up an hour and a half late. The visually impaired Houstonian said she had to wait in the heat last week until her scheduled Metro ride showed up. Metro spokesman Jerome Gray said an investigation was launched after getting Ms. Gilkerson’s complaint. Tuesday afternoon I received a call from Gilkerson’s driver who said he had been fired. Josh Curry says there has been an ongoing problem with being late because Metro schedules make no sense. He says there have been cases where he was in southwest Houston but was dispatched to pick up someone in the northwest part of town even though another driver is closer. Curry says that causes delays. However, the 3 year Metro driver says he was late picking up Ms. Gilkerson because he had ants in his van…he says he didn’t want other clients to get bit. Curry said he had to make a stop to buy bug spray to get the ants out. In the meantime, Curry says he’s now left with four kids, a new apartment he just moved in, and no job. We’re hoping to talk with him on camera at some point to explore his allegations against Metro!
Metro Responds to latest charges:
METRO produces schedules each day that allow drivers to transport customers in a safe, reliable manner. We work in partnership with our contractors daily to make changes and adjustments as needed to ensure the timeliness and reliability of the service. Drivers are encouraged to provide feedback.
Vice President & Senior Press Officer
Metropolitan Transit Authority