Customers of the cellphone carrier Aio found themselves without cell reception or data Thursday evening.
Some say this is the provider’s second major outage in a month.
Subscribers from Florida to Texas with the new upstart began having problems around 6:20 pm.
Calls to the company’s customer service line provided no answers with an automated service that simply hangs up on you.
Aio, which works off of AT&T’s cell towers, began limited operation in some southern states last September.
Note: AIO sent out this tweet Thursday night offering a limited explanation… In the early morning hours, service was fully restored. We apologize.