Earlier this week the Factor reported members of the Metro Police Union were angry with a member of Metro’s board of directors.
The union took to social media saying the lane had to be temporarily shut down.
Lisa Castaneda, who is also the deputy director of the Harris County Toll Road Authority, says she never violated the rules or used her influence during the encounter.
Apparently, Metro agrees and issued the county exec an apology and has ordered a review of protocol on the HOV /HOT lanes.
Here’s the statement issued by Metro:
METRO Board Member Helps Correct Ticketing Error at HOV/HOT Lane
METRO Board Member Lisa Castañeda helped to correct a ticketing error at the North Freeway HOT/HOV Lane after she was erroneously issued a warning citation by METRO Police monitoring the lane.
On Thursday, July 16, 2015, Ms.Castañeda entered the lane prior to the cut off time for single occupant vehicles, but was cited for violating the HOV occupancy requirement. Ms. Castañeda reached out to METRO to inform management that something was wrong.
After Ms. Castañeda notified management, METRO Police instructed officers to turn over the tickets that were issued during that time frame for review, and then the officers returned to patrol the lanes.
This is an unfortunate mistake and we apologize to Ms. Castañeda and the other drivers. We appreciate Ms. Castañeda bringing this issue to our attention and we are reviewing procedures to make sure that the signage and enforcement efforts are all in sync.