(WSJ) In a blow to its recent recovery momentum, Samsung Electronics Co. launched a voluntary global recall of its latest smartphone due to a potentially dangerous battery flaw in a few devices.
The company said it had halted sales of its Galaxy Note 7 phone after receiving reports from customers of batteries exploding during charging.
“It has been confirmed that it was a battery cell problem,” Koh Dong-jin, the head of Samsung’s handset division, said.
Samsung said it had shipped 2.5 million units of the Galaxy Note 7 since its launch on Aug. 19. Mr. Koh declined to comment on the estimated cost for the exchange program, but said that the amount is so big “it breaks my heart.”
Full report here:http://www.wsj.com/articles/samsung-to-recall-galaxy-note-7-smartphone-1472805076
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